FAQs
Frequently Asked Questions
I am about to buy an NFT, how can I tell if it is currently paired with a physical?
Check this metadata. You want to make sure Redeemable = TRUE .
Use the supply page. Warning: NFTs are decentralized. We use a web3 infrastructure provider to tell us the current metadata state of the collection. It's possible our supply page may be incorrect for a brief period of time. It's best to compare multiple sources.
I purchased an NFT that is already paired. How do I unpair it so that I can claim a physical?
Without possessing the physical twin, you can't. You can, however, enjoy the NFT in the digital realm and create a physical, unnumbered print for your own personal, non-commercial use. Refer to holder rights.
Cryptoart vs. Legacy Cryptoart
Any art piece we sold before 2025 is considered Legacy Cryptoart. These are limited edition physical art pieces that merged art with cold storage. Yes, you could put your Bitcoin in them.
In 2025 we quit selling these and introduced a concept called pairable NFTs/tokens. All new art releases after this date will follow this format.
Legacy collectors have the option, but not the obligation to claim an NFT for their Legacy Cryptoart. You can lookup any art piece to determine its state on our supply page.
Legacy Cryptoart (created 2013-2020)
Is there a time limit to claim my NFT?
We have no plans to expire NFT claims; however, if AI makes it too difficult for us to verify your physical via a video, we may need to reevaluate.
What happens if I don't claim my NFT?
Nothing. Your physical piece and certificate of authenticity remain valid provenance. If you do decide to claim your NFT in the future, keep in mind it takes some time.
What are my options if I claim my NFT?
Keep it with my physical. This gives you some enhanced provenance. You can also add stories to your NFT.
Hold it. This gives you flexibility to see if it becomes valuable. Also, you may be able to trade the NFT for another NFT (that isn't paired) when we make new drops.
Sell it. If a market emerges, you can sell your NFT on a marketplace like OpenSea.
Will the NFT I received be paired or unpaired?
Paired. This is because you are in possession of the physical.
If I sell my NFT, can someone make a new art piece with the same edition number?
No. This is because the NFT you claim is already paired with your physical. If you sell it, it will be forever paired with your physical art piece (even though they have different owners).
If I sell my NFT will my physical art piece be worth less?
This will be for the market to decide. Anyone can look up a specific edition on our supply page to determine if an NFT has been claimed.
How do I unpair an NFT with a legacy physical?
You can't- not yet at least. If we do allow that option in the future, it would involve destroying the physical art piece. NFTs can only be paired with one physical at any given time.
I am about to buy a legacy physical IRL, how do I check to see if an NFT has already been claimed for it?
Check the supply page. You will need the edition number and size of the art piece.
Last updated